Frequently Asked Questions


What is a virtual assistant?

A virtual assistant is an executive support professional that provides administrative, technical and creative support to business owners, entrepreneurs and other professionals virtually.


What are the benefits of using a Virtual assistant?

The best thing about hiring a Virtual assistant is you get support of a highly skilled professional for less than the cost of hiring a permanent on-site employee. Using a virtual assistant cuts down your overhead, taxes, insurance and employee benefits you normally would be responsible for.


How do we communicate and work together?

We use email, screen-sharing, telephone, skype, messenger and project management tools to communicate. We do our best to cater your business at your most preferred style of communication when delegating tasks.


How do we keep track of the hours?

Time sheets are made available for you to view at your convenience. You get daily updates on tasks and get notified when your subscription hours are close to being consumed.


What if I’ve used my subscription hours and I still need more hours for the task?

You can do any of the following

• roll over tasks to next week (for weekly subscription)
• pay additional hours with our hourly rates
• upgrade subscriptions at any time

What are other benefits that I will be getting with East West Enterprises?

• Fully managed by onsite Team Leaders
• A-grade office facilities with high speed broadband
• Back up power generator on site

How do I get started?

To request your free consultation or learn more about our Virtual Assistant Services, please send us an email or call us at 1300 857 731 . We’ll get in touch within one business day to discuss your needs and answer all your questions. We look forward to learning how we can assist you.

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