Everyone in the team can do the following:
- Answering Service/Customer Support (Inbound/Outbound)
- Appointment Set up
- Audio and Video Transcription
- CRM and client Management
- Client file organising
- Diary Management
- Data entry
- Online research
- Prospect / Marketing List Building
- Social Media Marketing
Meet some of our Virtual Assistants
SHAMMIE
10 Years in the Outsourcing Industry
Bachelor of Science in Management Accounting
- Spreadsheet analysis
- Market Research – online and phone survey e.g. political and customer satisfaction survey
- Phone Centre Quality Assurance
- General Accounting
SHENN
4 Years in the Outsourcing Industry
Bachelor of Science in Nursing
- Customer Service Support
- Sales
- Customer Relations Management
- Schedule Organization
- Basic Photoshop Editing
- PDF and Microsoft Word Editing
- Admin Task/Data Entry/Lead Mining
CHARLENE
8 Years in the Outsourcing Industry
Bachelor of Science in Nursing
- Outbound Sales
- Market Research
- Quality Assurance
- Admin Tasks/Data Entry
- Basic Photoshop Editing
- Basic HTML coding
- PDF & Microsoft Word Editing
Karla
3 years in Outsourcing Industry
Bachelor of Arts major in Psychology
- Basic Photoshop editing
- Chat support
- CV editing
- Project management
- Email support
- Manage monthly report
- Create subpages in a site thru WordPress
- Monitoring and Reporting Progress
- Controlling Quality / Controlling time management
- Admin tasks/data entry/lead mining
- Junior social media analyst
Mharjon
2 Years of outsourcing Industry
Bachelor of Science in Information Technology
- Web Admin Task
- Photoshop
- Chat Support
- Email Support
- Social Media Management and Marketing
- Social Media anayst
- Monitoring and reporting progress
- Poster Designing
VIC
4 Years in the Outsourcing Industry – Back End Developer, Server Administrator
Bachelor of Science in Information Technology- PHP Developer
- PHP Developer
- Photoshop
- Server Admin/Call Center Admin (Vicidial, GO autodial, Ameyo)
- Network Administrator
Jade
8 years in the Outsourcing Industry (including present)
Bachelor of Arts in Language
- Market research
- Phone Center Quality Assurance; Project Supervisor
- Customer Relations Management
- Calendar/Schedule Organization
- PDF and Microsoft Word Editing
- Admin Task/Data Entry
- Basic Property Management Data Entry; Title Search and Contract run through
Izza
Industrial Engineer
1 year in the Outsourcing Industry
- Market Research
- Customer Relations Management
- Wide knowledge in Microsoft Suites
- SketchUp or systems simulation tools
- Supply Chain management
- Lean Six Sigma
- Quality Assurance
- Human Resource
- Project management
- Ergonomics
- Admin tasks/Data entry/Lead mining
- Basic Photoshop skills
- Content writer
Claire
6 years in the Outsourcing Industry
Bachelor of Education – Special Education
Master of Arts in Education – Montessori Education
- Facilitation/ Training
- Customer Experience Onboarding
- Project/ Team Management
- Business to Business Accounts Management
- Social Media Management and Marketing
- Email Management
- Sales (Inbound, upselling)
- Customer Service (Email, Chat and phone)
- e-Commerce Website Management (Bigcommerce, Shopify, Magento, Presta)
- Research
- CRM Management (Freshdesk, Salesforce, Zendesk, Hubspot)
- Basic Photoshop Editing
- Google programs
Katrina
8 years outsourcing industry
Bachelor of Science in Information Technology
Associate in Computer Science
- On-Site SEO and Google Analytics
- Social media strategy
- Facebook Ads
- ClickFunnels
- Inbound Marketing
- Web content development
- Newsletter / Email Marketing
- Copywriting
- Project management
- Layout design
- Market research
- HTML
- Ads creation
Jacquilyn
5 years in the Outsourcing Industry
Bachelor of Secondary Education – Major in Social Sciences
- Customer Service Representative (Inbound & Email)
- M2M – Esacalation to Appeals Department
- Outbound Sales Representative for Credit Repair
- Technical Support for Telecommunication
- Virtual Assistant (Sales)
- Administrative Task/Data Entry
Lai
Over 10 years in the Outsourcing Indusrty
Bachelor of Science in Accountancy
- Sales Journal and Accounts Receivable Subsidiary Ledger
- Retail or Consumer Banking
- Payroll
- Content Writing
- Licensed Educator
- TEFL Certified
- Data Entry
- Market Research
- Phone Surveys
- Customer Service
- Quality Assurance
- Telesales
- General and Legal Transcription
- Multilevel Networking
Des
10 years in Outsourcing Industry
Bachelor of Science in Management
Associate is Computer Technology
- Call Center Quality Assurance
- Customer Service Representative
- Finance Representative
- Admin tasks/Data Entry/Lead Mining
- Project Management
- Virtual Assistant
Zac
10 Years in the Outsourcing Industry
Bachelor of Science in Computer Science
- Data Entry
- Photoshop
- Chat Support
- Tech support
- WordPress
- Customer Service Support
- Outbound Sales
- Quality Assurance
- Lead Generation
- Content Writing
- Web Development
- Back End Developer
- Web Systems Administrator
Rich
14 years in the outsourcing industry
Bachelor of Science in Business Administration major in Human Resources Development and Management
- Operations Management
- Training and Development Management
- Client Relations Management
- Human Resources Management
- Project Management
- Data/spreadsheet analysis
- Legal transcription
- Contracts
- Customer Service
- CRM Management
- Procurement
Sandra
4 years in Outsourcing Industry
Bachelor of Arts in Psychology (AB-Psychology)
- Virtual Property Management
- Virtual Assistant
- Administrative Task
- Reports Analyst
- Customer Service Representative (Inbound & Outbound)
- Phone Survey
- Quality Assurance
- Contracts
- Invoices
Hermi
10 Years in Outsourcing Industry
Bachelor of Science in Accountancy
- Freight Audit
- Virtual Assistant
- Property Management
- Chat Support
- Data Entry
- Administrative Tasks
- Email Filtering
Bianca
9 years in the Outsourcing Industry
Bachelor of Science in Business Administration major in Human Resources Development and Management
- Compensation and Benefits
- Quickbooks
- Client Facing
- Training and Development Management
- Human Resources Management
- Contracts
- Customer Services
- Handles Outbound Calls
- Flight Booking/ Travel Agent
- Recruitment, Sourcing and Development,
- Performance Management
- Employee Relations
- Administrative Task
- Manage contact lists and customer spreadsheets
- Maintain a calendar and set up meetings
- Handle billing and accounting
- Handles Bank Reconciliation