SHAMMIE

10 Years in the Outsourcing Industry
Bachelor of Science in Management Accounting

• Spreadsheet analysis
• Market Research – online and phone survey e.g. political and customer satisfaction survey
• Phone Centre Quality Assurance
• General Accounting

SHENN

4 Years in the Outsourcing Industry
Bachelor of Science in Nursing

• Customer Service Support
• Sales
• Customer Relations Management
• Schedule Organization
• Basic Photoshop Editing
• PDF and Microsoft Word Editing
• Admin Task/Data Entry/Lead Mining

DOROTHY

1 Year in BPO Industry
Bachelor of Information Communication and Technology

• Photoshop
• Basic video/audio editing
• Outbound and Inbound calls
• Property Specialist/Buyer Coordinator
• Basic property research and valuation data entry
• Data Entry/Lead Mining
• Admin Task

KARINA

1 Year in the Outsourcing Industry
AB Mass Communication

• Article Writing
• Public Relation and Marketing
• Basic Event Organisation
• Outbound and Inbound calls
• Financial Insurance Coordination
• Business Development/Lead mining & Data Entry
• Basic Property Research
• Basic Poster Designing

TYLER

5 years in the Outsourcing Industry
Bachelor of Science in Business Administration

• Customer Service Support / Relations
• Technical Support
• Sales / upsales
• Proof Reader
• Basic Poster Designing

VIC

4 Years in the Outsourcing Industry – Back End Developer, Server Administrator
Bachelor of Science in Information Technology- PHP Developer

• PHP Developer
• Photoshop
• Server Admin/Call Center Admin (Vicidial, GO autodial, Ameyo)
• Network Administrator

Independent Contractors

•  Certified Accountant
  o Payroll
  o Book keeping
  o General Accounting
  o AP/AR
  o Superannuation
  o Tax computation