Our Team


ofc-hall

 

Everyone in the team can do the following:

    • Answering Service/Customer Support (Inbound/Outbound)
  • Appointment Set up
  • Audio and Video Transcription
  • CRM and client Management
  • Client file organising
  • Diary Management
  • Data entry
  • Online research
  • Prospect / Marketing List Building
  • Social Media Marketing

 

Meet some of our Virtual Assistants

 

speaker2

SHAMMIE

10 Years in the Outsourcing Industry
Bachelor of Science in Management Accounting

  • Spreadsheet analysis
    Market Research – online and phone survey e.g. political and customer satisfaction survey
    Phone Centre Quality Assurance
    General Accounting

speaker3

SHENN

4 Years in the Outsourcing Industry
Bachelor of Science in Nursing

  • Customer Service Support
    Sales
    Customer Relations Management
    Schedule Organization
    Basic Photoshop Editing
    PDF and Microsoft Word Editing
    Admin Task/Data Entry/Lead Mining

speaker6

CHARLENE

8 Years in the Outsourcing Industry
Bachelor of Science in Nursing

  • Outbound Sales
    Market Research
    Quality Assurance
    Admin Tasks/Data Entry
    Basic Photoshop Editing
    Basic HTML coding
    PDF & Microsoft Word Editing

 

Karla

3 years in Outsourcing Industry
Bachelor of Arts major in Psychology

  • Basic Photoshop editing
    Chat support
    CV editing
    Project management
    Email support
    Manage monthly report
    Create subpages in a site thru WordPress
    Monitoring and Reporting Progress
    Controlling Quality / Controlling time management
    Admin tasks/data entry/lead mining
    Junior social media analyst

Mharjon

2 Years of outsourcing Industry
Bachelor of Science in Information Technology

  • Web Admin Task
    Photoshop
    Chat Support
    Email Support
    Social Media Management and Marketing
    Social Media anayst
    Monitoring and reporting progress
    Poster Designing

 

speaker2

Independent Contractors

  • Certified Accountant
    Payroll
    Book keeping
    General Accounting
    AP/AR
    Superannuation
    Tax computation
    Social Media Marketing

VIC

4 Years in the Outsourcing Industry – Back End Developer, Server Administrator
Bachelor of Science in Information Technology- PHP Developer

  • PHP Developer
    Photoshop
    Server Admin/Call Center Admin (Vicidial, GO autodial, Ameyo)
    Network Administrator

Jade

8 years in the Outsourcing Industry (including present)
Bachelor of Arts in Language

  • Market research
    Phone Center Quality Assurance; Project Supervisor
    Customer Relations Management
    Calendar/Schedule Organization
    PDF and Microsoft Word Editing
    Admin Task/Data Entry
    Basic Property Management Data Entry; Title Search and Contract run through

Izza

Industrial Engineer
1 year in the Outsourcing Industry

  • Market Research
    Customer Relations Management
    Wide knowledge in Microsoft Suites
    SketchUp or systems simulation tools
    Supply Chain management
    Lean Six Sigma
    Quality Assurance
    Human Resource
    Project management
    Ergonomics
    Admin tasks/Data entry/Lead mining
    Basic photoshop skills
    Content writer

Claire

6 years in the Outsourcing Industry
Bachelor of Education – Special Education
Master of Arts in Education – Montessori Education

  • Facilitation/ Training
    Customer Experience Onboarding
    Project/ Team Management
    Business to Business Accounts Management
    Social Media Management and Marketing
    Email Management
    Sales (Inbound, upselling)
    Customer Service (Email, Chat and phone)
    e-Commerce Website Management (Bigcommerce, Shopify, Magento, Presta)
    Research
    CRM Management (Freshdesk, Salesforce, Zendesk, Hubspot)
    Basic Photoshop Editing
    Google programs

Katrina

8 years outsourcing industry
Bachelor of Science in Information Technology
Associate in Computer Science

  • On-Site SEO and Google Analytics
    Social media strategy
    Inbound Marketing
    Web content development
    Newsletter / Email Marketing
    Copywriting
    Project management
    Layout design
    Market research
    HTML
    Ads creation

Mimi

6 years outsourcing
Bachelor of Arts in Hotel and Restaurant Management

  • Virtual Property Management
    Virtual Assistant
    Administrative task
    Customer Service

Contact Us Today




captcha