Our Team


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Everyone in the team can do the following:

    • Answering Service/Customer Support (Inbound/Outbound)
  • Appointment Set up
  • Audio and Video Transcription
  • CRM and client Management
  • Client file organising
  • Diary Management
  • Data entry
  • Online research
  • Prospect / Marketing List Building
  • Social Media Marketing

 

Meet some of our Virtual Assistants

 

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SHAMMIE

10 Years in the Outsourcing Industry
Bachelor of Science in Management Accounting

  • Spreadsheet analysis
    Market Research – online and phone survey e.g. political and customer satisfaction survey
    Phone Centre Quality Assurance
    General Accounting

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SHENN

4 Years in the Outsourcing Industry
Bachelor of Science in Nursing

  • Customer Service Support
    Sales
    Customer Relations Management
    Schedule Organization
    Basic Photoshop Editing
    PDF and Microsoft Word Editing
    Admin Task/Data Entry/Lead Mining

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CHARLENE

8 Years in the Outsourcing Industry
Bachelor of Science in Nursing

  • Outbound Sales
    Market Research
    Quality Assurance
    Admin Tasks/Data Entry
    Basic Photoshop Editing
    Basic HTML coding
    PDF & Microsoft Word Editing

 

Karla

3 years in Outsourcing Industry
Bachelor of Arts major in Psychology

  • Basic Photoshop editing
    Chat support
    CV editing
    Project management
    Email support
    Manage monthly report
    Create subpages in a site thru WordPress
    Monitoring and Reporting Progress
    Controlling Quality / Controlling time management
    Admin tasks/data entry/lead mining
    Junior social media analyst

Mharjon

2 Years of outsourcing Industry
Bachelor of Science in Information Technology

  • Web Admin Task
    Photoshop
    Chat Support
    Email Support
    Social Media Management and Marketing
    Social Media anayst
    Monitoring and reporting progress
    Poster Designing

 

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Independent Contractors

  • Certified Accountant
    Payroll
    Book keeping
    General Accounting
    AP/AR
    Superannuation
    Tax computation
    Social Media Marketing

VIC

4 Years in the Outsourcing Industry – Back End Developer, Server Administrator
Bachelor of Science in Information Technology- PHP Developer

  • PHP Developer
    Photoshop
    Server Admin/Call Center Admin (Vicidial, GO autodial, Ameyo)
    Network Administrator

Jade

8 years in the Outsourcing Industry (including present)
Bachelor of Arts in Language

  • Market research
    Phone Center Quality Assurance; Project Supervisor
    Customer Relations Management
    Calendar/Schedule Organization
    PDF and Microsoft Word Editing
    Admin Task/Data Entry
    Basic Property Management Data Entry; Title Search and Contract run through

Izza

Industrial Engineer
1 year in the Outsourcing Industry

  • Market Research
    Customer Relations Management
    Wide knowledge in Microsoft Suites
    SketchUp or systems simulation tools
    Supply Chain management
    Lean Six Sigma
    Quality Assurance
    Human Resource
    Project management
    Ergonomics
    Admin tasks/Data entry/Lead mining
    Basic photoshop skills
    Content writer

Claire

6 years in the Outsourcing Industry
Bachelor of Education – Special Education
Master of Arts in Education – Montessori Education

  • Facilitation/ Training
    Customer Experience Onboarding
    Project/ Team Management
    Business to Business Accounts Management
    Social Media Management and Marketing
    Email Management
    Sales (Inbound, upselling)
    Customer Service (Email, Chat and phone)
    e-Commerce Website Management (Bigcommerce, Shopify, Magento, Presta)
    Research
    CRM Management (Freshdesk, Salesforce, Zendesk, Hubspot)
    Basic Photoshop Editing
    Google programs

Katrina

8 years outsourcing industry
Bachelor of Science in Information Technology
Associate in Computer Science

  • On-Site SEO and Google Analytics
    Social media strategy
    Facebook Ads
    ClickFunnels
    Inbound Marketing
    Web content development
    Newsletter / Email Marketing
    Copywriting
    Project management
    Layout design
    Market research
    HTML
    Ads creation

Mimi

6 years outsourcing
Bachelor of Arts in Hotel and Restaurant Management

  • Virtual Property Management
    Virtual Assistant
    Administrative task
    Customer Service

Jacquilyn

5 years in the Outsourcing Industry
Bachelor of Secondary Education – Major in Social Sciences

  • Customer Service Representative (Inbound & Email)
    M2M – Esacalation to Appeals Department
    Outbound Sales Representative for Credit Repair
    Technical Support for Telecommunication
    Virtual Assistant (Sales)
    Administrative Task/Data Entry

Lai

Over 10 years in the Outsourcing Indusrty
Bachelor of Science in Accountancy

  • Sales Journal and Accounts Receivable Subsidiary Ledger
    Retail or Consumer Banking
    Payroll
    Content Writing
    Licensed Educator
    TEFL Certified
    Data Entry
    Market Research
    Phone Surveys
    Customer Service
    Quality Assurance
    Telesales
    General and Legal Transcription
    Multilevel Networking

Des

10 years in Outsourcing Industry
Bachelor of Science in Management
Associate is Computer Technology

  • Call Center Quality Assurance
    Customer Service Representative
    Finance Representative
    Admin tasks/Data Entry/Lead Mining
    Project Management
    Virtual Assistant

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